| International Management Systems Marketing Chicago |
Koford/CSM
Examples of companies in the Mid West and eastern states of the USA, who have
benefited from the IMSM treatment, abound. One is Koford Engineering, based in Lisle,
a suburb of Chicago. Koford is the leading producer of high performance slot car
(Scalextric in the UK) equipment. Last year, Koford products were used to win 11 out of
12 wing car events at the US Nat's. The company also manufactures and supplies
brushless DC motors and electronic products used in the aerospace and medical sectors.
Helped by IMSM, they received ISO 9000:2000 certification in February 2000. And
Managing Director Stuart Koford is in no doubt about the benefits of their ISO 9000:2000
certification, which is featured prominently on their web site: www.koford.com
"We find that many of our customers, particularly in the medical and IT fields, now
demand ISO 9000:2000 as prerequisite when tendering for business", he said. "We chose
IMSM because of their expertise helping small businesses. We've been very pleased with
their service, which has unquestionably improved our efficiency." Graham Hendrick,
IMSM lead assessor, who undertook the assignment, said: "By keeping things
straightfoward, Koford has implemented a quality system that improves efficiency,
therefore reducing costs with fewer mistakes and wasted energy. It's no wonder their
sales are up by 40%."
Another satisfied IMSM customer is CSM Fastener Prodcuts, in Bensenville, near
Chicago O'Hare airport, manufacturers of specialist fasteners for use in the automotive,
electronic and construction industries. They elected to apply for ISO 9000:2000 following
the introduction of the Fastener Quality Act, which made those companies with an
approved quality standard exempt for many of its requirements.
Since successfully completing the processes, CSM has enjoyed a 30% reduction in goods
returned, a 5% growth in their payroll but which, without ISO 9000:2000, would have been
substantially more, and a remarkable 12% overall growth.
CSM Quality Manager Dave Weber commented: "It has provided us with a systematic
method of addressing problems. Everyone we've dealt with, especially assessor Graham
Hendrick, has been first class. We've recommended IMSM to other businesses."
CSM website: www.csmfastener.com
Koford Engineering website: www.koford.com
benefited from the IMSM treatment, abound. One is Koford Engineering, based in Lisle,
a suburb of Chicago. Koford is the leading producer of high performance slot car
(Scalextric in the UK) equipment. Last year, Koford products were used to win 11 out of
12 wing car events at the US Nat's. The company also manufactures and supplies
brushless DC motors and electronic products used in the aerospace and medical sectors.
Helped by IMSM, they received ISO 9000:2000 certification in February 2000. And
Managing Director Stuart Koford is in no doubt about the benefits of their ISO 9000:2000
certification, which is featured prominently on their web site: www.koford.com
"We find that many of our customers, particularly in the medical and IT fields, now
demand ISO 9000:2000 as prerequisite when tendering for business", he said. "We chose
IMSM because of their expertise helping small businesses. We've been very pleased with
their service, which has unquestionably improved our efficiency." Graham Hendrick,
IMSM lead assessor, who undertook the assignment, said: "By keeping things
straightfoward, Koford has implemented a quality system that improves efficiency,
therefore reducing costs with fewer mistakes and wasted energy. It's no wonder their
sales are up by 40%."
Another satisfied IMSM customer is CSM Fastener Prodcuts, in Bensenville, near
Chicago O'Hare airport, manufacturers of specialist fasteners for use in the automotive,
electronic and construction industries. They elected to apply for ISO 9000:2000 following
the introduction of the Fastener Quality Act, which made those companies with an
approved quality standard exempt for many of its requirements.
Since successfully completing the processes, CSM has enjoyed a 30% reduction in goods
returned, a 5% growth in their payroll but which, without ISO 9000:2000, would have been
substantially more, and a remarkable 12% overall growth.
CSM Quality Manager Dave Weber commented: "It has provided us with a systematic
method of addressing problems. Everyone we've dealt with, especially assessor Graham
Hendrick, has been first class. We've recommended IMSM to other businesses."
CSM website: www.csmfastener.com
Koford Engineering website: www.koford.com