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USF Logistics
USF Logistics Services
Receives Company-Wide ISO Certification
Receives Company-Wide ISO Certification
(Oak Brook, Illinois - January, 2004) USF Logistics Services Inc., (www.usfc.com) an
operating company of USF Corporation, has been awarded certification under ISO 9001:
2000 for the entire company. The nine fourth-quarter certifications include those for USF
Logistics' cross-dock, warehouse, and dedicated fleet operations. In July of 2003, ISO
9001:2000 certification was awarded to the Company's general office, transportation
management, and ocean services operations. In what is considered a rarity, all 12
certifications were granted with zero nonconformances, i.e., there were no areas of
company procedures or performance that needed to be upgraded.
The International Organization for Standardization, or ISO, is a worldwide network of
national standards institutes of some 140 countries. ISO 9001:2000 has become an
international reference for quality requirements in business-to-business dealings,
specifically in management systems. With company-wide certification, customers can be
assured that USF Logistics is able to provide the quality of service it promises.
"We began our work toward ISO 9001:2000 certification in January of 2003, with a goal
to have the entire company certified by year end," said Thomas Lilly, USF Logistics
Services President and Chief Executive Officer. "I'm extremely proud of the work our
team has done to help us meet such an ambitious goal."
The ISO evaluation of USF Logistics' 12 operations was conducted by seven different
auditors, five from the United Kingdom and two from the United States. "We were very
pleased when the auditors had no nonconformances to report in any of their
recommendations for certification," commented Gary King, USF Logistics Director,
Continuous Improvement Services. "In fact, several of the auditors considered it a
challenge to find at least something to cite, but there wasn't anything of significance that
would warrant a nonconformance citation."
USF Logistics worked with International Management Systems Marketing (IMSM), a
consulting firm known for its work as an ISO "coach." "The USF Logistics certification is
a phenomenal achievement," said Scott Mersch, Midwest Area Manager for IMSM. "To
have earned company-wide certification in just one year is a testament to the dedication of
the entire USF Logistics organization."
USF Logistics Services Inc., headquartered in Oak Brook, Illinois, offers integrated
transportation management, dedicated fleet, freight brokerage, contract warehousing,
domestic ocean freight forwarding and cross-dock services. USF Logistics Services
cross-dock network, which offers value-added consolidation, distribution, flow-through
order fulfillment and import deconsolidation services on a national basis, operates 21
service centers in 17 metropolitan markets. The areas are: Atlanta; Baltimore; Chicago;
Columbus, Ohio; Dallas; Denver; Houston; Kansas City; Los Angeles; Lubbock, Texas;
Montgomery, Alabama; New York; Oklahoma City; Orlando; Philadelphia; Phoenix; and
San Francisco.
USF Corporation (NASDAQ: USFC), headquartered in Chicago, Illinois, provides a full
range of supply chain management services, offering high-value transportation solutions
across North America through a network of independently operated companies that
compete collectively. USF's five regional trucking companies-USF Bestway, USF Dugan,
USF Holland, USF Red Star, and USF Reddaway-provide industry-leading next-day,
regional (USF PremierSM) and national (USF PremierPlusSM) less-than-truckload
services. USF Glen Moore is one of the fastest growing providers of premium regional
and national truckload services. USF Logistics Services is a full-service provider of
transportation management, contract warehousing, dedicated fleet, freight brokerage,
cross-docking, domestic ocean services and reverse logistics. Transportation and logistics
services in Mexico and across the United States/Mexico border (USF MexicoSM) are
offered by all USF companies. USF Technology Services is a provider of information
integration and support services to USF and its customers, including USF Net web-based
services. For more information, visit www.usfc.com.
--------------------------------------------------------------------------------
For more information contact:
Vendely Communications, Inc.
Elizabeth Vendely elizabeth@vendely.com
Los Angeles 818-623-1000 fax 818-623-1881
Ellen Krupp ellen@vendely.com
Chicago 815-578-0365 fax 818-578-0295
01/20/04
operating company of USF Corporation, has been awarded certification under ISO 9001:
2000 for the entire company. The nine fourth-quarter certifications include those for USF
Logistics' cross-dock, warehouse, and dedicated fleet operations. In July of 2003, ISO
9001:2000 certification was awarded to the Company's general office, transportation
management, and ocean services operations. In what is considered a rarity, all 12
certifications were granted with zero nonconformances, i.e., there were no areas of
company procedures or performance that needed to be upgraded.
The International Organization for Standardization, or ISO, is a worldwide network of
national standards institutes of some 140 countries. ISO 9001:2000 has become an
international reference for quality requirements in business-to-business dealings,
specifically in management systems. With company-wide certification, customers can be
assured that USF Logistics is able to provide the quality of service it promises.
"We began our work toward ISO 9001:2000 certification in January of 2003, with a goal
to have the entire company certified by year end," said Thomas Lilly, USF Logistics
Services President and Chief Executive Officer. "I'm extremely proud of the work our
team has done to help us meet such an ambitious goal."
The ISO evaluation of USF Logistics' 12 operations was conducted by seven different
auditors, five from the United Kingdom and two from the United States. "We were very
pleased when the auditors had no nonconformances to report in any of their
recommendations for certification," commented Gary King, USF Logistics Director,
Continuous Improvement Services. "In fact, several of the auditors considered it a
challenge to find at least something to cite, but there wasn't anything of significance that
would warrant a nonconformance citation."
USF Logistics worked with International Management Systems Marketing (IMSM), a
consulting firm known for its work as an ISO "coach." "The USF Logistics certification is
a phenomenal achievement," said Scott Mersch, Midwest Area Manager for IMSM. "To
have earned company-wide certification in just one year is a testament to the dedication of
the entire USF Logistics organization."
USF Logistics Services Inc., headquartered in Oak Brook, Illinois, offers integrated
transportation management, dedicated fleet, freight brokerage, contract warehousing,
domestic ocean freight forwarding and cross-dock services. USF Logistics Services
cross-dock network, which offers value-added consolidation, distribution, flow-through
order fulfillment and import deconsolidation services on a national basis, operates 21
service centers in 17 metropolitan markets. The areas are: Atlanta; Baltimore; Chicago;
Columbus, Ohio; Dallas; Denver; Houston; Kansas City; Los Angeles; Lubbock, Texas;
Montgomery, Alabama; New York; Oklahoma City; Orlando; Philadelphia; Phoenix; and
San Francisco.
USF Corporation (NASDAQ: USFC), headquartered in Chicago, Illinois, provides a full
range of supply chain management services, offering high-value transportation solutions
across North America through a network of independently operated companies that
compete collectively. USF's five regional trucking companies-USF Bestway, USF Dugan,
USF Holland, USF Red Star, and USF Reddaway-provide industry-leading next-day,
regional (USF PremierSM) and national (USF PremierPlusSM) less-than-truckload
services. USF Glen Moore is one of the fastest growing providers of premium regional
and national truckload services. USF Logistics Services is a full-service provider of
transportation management, contract warehousing, dedicated fleet, freight brokerage,
cross-docking, domestic ocean services and reverse logistics. Transportation and logistics
services in Mexico and across the United States/Mexico border (USF MexicoSM) are
offered by all USF companies. USF Technology Services is a provider of information
integration and support services to USF and its customers, including USF Net web-based
services. For more information, visit www.usfc.com.
--------------------------------------------------------------------------------
For more information contact:
Vendely Communications, Inc.
Elizabeth Vendely elizabeth@vendely.com
Los Angeles 818-623-1000 fax 818-623-1881
Ellen Krupp ellen@vendely.com
Chicago 815-578-0365 fax 818-578-0295
01/20/04